Translation with SYSTRAN Links

Operations in Ile-de-France and its surroundings, in April 2016

I made a research and memorizing of the chains and I do not find my chains. What does it occur?

If you live in Ile-de-France or its surroundings (or in the Rhône-Alpes region), that can be with the complementary operations which take place on the network of the DVB.

In area Ile-de-France and in certain close departments, the televiewers receiving the DVB by an antenna rake will be able indeed to have problems of reception which should be regulated on April 8th, 2016.

These problems are due to a certain number of complementary technical operations which result from the transfer of the frequencies of the DVB (the band “700 MHz”) to the mobile telecom operators.

What to make if I do not receive any more television or integrality of the chains starting from April 5th?

The televiewers who encounter this kind of difficulties must carry out one or more search (S) for chains between the 5 and on April 8th. It is important to renew this operation until the complete return of the reception of the chains.

For more information, consult the page devoted to the reception of DVB HD in Ile-de-France starting from April 5th, 2016.

How to make a search for chains?

The televiewers who receive the DVB by an antenna rake will have to carry out a research operation and memorizing of the chains on April 5th, 2016. This handling makes it possible to proceed to a new adjustment and the setting in memory of the chains

Certain television sets do it automatically (even regularly). For others, it is necessary to carry out this operation manually.

This one does not take that a few minutes and is done using the remote control of the TV or adapter DVB.

It makes it possible to find the entirety of the chains in their new standard of diffusion and to memorize them.

You will find instructions to be downloaded in the page devoted to the reception of DVB HD.


If, after April 8th, 2016, of the disturbances persist, you can then contact the call center on DVB HD: 0970 818,818 (of the Monday to Friday, 8:00 at 19:00, cost of a local call).