Translation with SYSTRAN Links

Operations in Rhône-Alpes region, in April 2016

I made a research and memorizing of the chains and I do not find my chains. What does it occur?

If you live in the Rhône-Alpes region (or in Ile-de-France or its surroundings), that can be with the complementary operations which take place on the network of the DVB.

In Rhône-Alpes region and in certain close departments, the televiewers receiving the DVB by an antenna rake will indeed be able, in certain cases, not to receive by April 5th the six new chains in high definition (L'Equipe 21, HD1, Number 23, Cherished 25,6ter, RMC Discovered). Because of additional technical operations, their arrival will proceed over several days, from April 5th to April 20th. It will be thus necessary to proceed to one or more search (S) for chains, until April 20th, until complete reception of the chains. 

What to make if I do not receive any more television or integrality of the chains starting from April 5th?

The televiewers who encounter this kind of difficulties must carry out one or more search (S) for chains between the 5 and on April 20th. It is important to renew this operation until the complete return of the reception of the chains.

For more information, consult the page devoted to the reception of DVB HD in the Rhône-Alpes region starting from April 5th, 2016

How to make a search for chains?

The televiewers who receive the DVB by an antenna rake will have to carry out a research operation and memorizing of the chains on April 5th, 2016. This handling makes it possible to proceed to a new adjustment and the setting in memory of the chains

Certain television sets do it automatically (even regularly). For others, it is necessary to carry out this operation manually.

This one does not take that a few minutes and is done using the remote control of the TV or adapter DVB.

It makes it possible to find the entirety of the chains in their new standard of diffusion and to memorize them.

You will find instructions to be downloaded in the page devoted to the reception of DVB HD.

 

If, after April 8th, 2016, of the disturbances persist, you can then contact the call center on DVB HD: 0970 818,818 (of the Monday to Friday, 8:00 at 19:00, cost of a local call).