Translation with SYSTRAN Links

You have a problem of reception TV or radio

A problem of reception TV

If you note a problem in the reception of television by your antenna rake, we advise you:

  • to check if the zone of your residence is covered and if your installation is directed towards good transmitter DVB. You can consult for that the application My cover DVB
  • If such is well the case and if the problem persists, thank you to address to you to the Call center protection of the reception of the National agency of frequencies (ANFR), Tel. : 09 70,818,818 (of the Monday to Friday, of 8:00 at 19:00, cost of a local call) or to consult the www.recevoirlatnt.fr site.

The problems of reception by cable, satellite, ADSL, fibre, etc are to be regulated directly with your access provider with the service or your fitter.


A problem of radio reception

If you note a problem in the reception of the radio by an antenna (radio FM, terrestrial digital radio), we advise you to check if the station of your choice is well diffused in the zone concerned. You can consult for that the application My FM radio.

If this station is well diffused in the zone concerned and that the problem of reception persists, you can seize the CSA.

The problem of reception by cable, satellite, ADSL, fibre, etc are to be regulated directly with your access provider with the service or your fitter.

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